RSB Facility Services B. V. and their employees are aware that appropriate processing of personal details is an indispensable aspect of privacy law. In order to guarantee this, you can check this policy to see what happens to your details.
Obviously our work method complies with the General Data Protection Regulation (GDPR). With this Privacy Statement, we inform you about the reason we need your personal details, how we process them and protect them and how you can exercise your privacy rights.
RSB Facility Services B. V. based at Nieuw Vennep, is responsible for the processing of personal details as set out in this privacy statement.
Personal details that we process
RSB Facility Services processes your personal details to offer quotations and the possible establishment of an agreement, as well as the implementation thereof.
If you are a (potential) client of ours, we will use your personal details to provide you with an offer. If you accept this offer, we will use your personal details to be able to make a delivery and to send an invoice to you.
If you are a (potential) supplier of ours, we will use your personal details to be able to approach you for information and coordination, request an appropriate quotation and to be able to pay you in the event of establishment of an agreement.
Specific and/or sensitive personal details that we process
Our website and/or service does not intend to collect data about website visitors under the age of 16 years old. Unless their parents or guardians have given permission. We are however unable to check whether a visitor is above the age of 16 years old. We therefore recommend parents to be involved in the online activities of their children, in order to prevent details about children being collected without parental consent. If you are convinced that we have collected personal details of a minor without this permission, please contact us via contact details below, so we can remove this information.
Based on what grounds do we collect personal details
The processing of personal details is necessary for the offering, selling and delivery of our products, in connection with concluding and implementing an agreement.
The processing of personal details is necessary for the implementation of a legal obligation with regard to documenting and invoicing of the sales in the financial administration.
The processing of personal details is necessary for requesting information about a product or service, for placing orders or assignments, for questions about the delivery and for supplied products or services the processing of personal details is necessary to look after a justified interest.
How long we retain your personal details
For this purpose, RSB Facility Services B. V. uses the legal term of 7 years.
f we received a quotation from you, but have not become your client, we will delete your personal details one year after our last contact at the latest.
It may so happen that a longer term is agreed in the form of a contract (e.g. a warranty term), in which case we will use the latter term.
RSB Facility Services B. V. will not sell your personal details to third parties.
Sharing personal details with third parties
RSB Facility Services B. V. will not share personal details with third parties, except in the event of an explicit request from the relevant person or to implement an agreement, a justified interest or when based on legal obligations.
In connection with the implementation of a possible agreement with you, it is possible that we need to supply your personal details to parties that deliver parts, materials and products to us, or perform activities as ordered by us.
We will enter into an agreement with companies that process your details, as ordered by us, to ensure that your personal details are processed in accordance with the GDPR principles. RSB Facility Services B. V. remains responsible for this processing.
Cookies, or similar techniques, that we use
RSB Facility Services B. V. will only use technical and functional cookies and analytic cookies that do not form a breach of your privacy.
Viewing, adjusting and deleting details.
You are entitled to ask us to access your own personal details. If there is any reason to do so, you can also request us to complement your personal details or to adjust any inaccuracies. In addition, you are entitled to request deletion of your personal details or to ask us to limit the use thereof. You can also object against the collection of your details or file a complaint with the Data Protection Authority. Finally, you can ask us to send you your personal details or to transfer them to a third party.
You can exercise your right by contacting us via contact details below. In order to make sure that the access request was indeed made by you, we will ask you to include a copy of your proof of identity. In this copy, you should black out your passport photo, MRZ (machine readable zone), passport number and NHS number. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks at the latest.
How we secure personal details
RSB Facility Services B. V. takes the protection of your details very seriously and takes appropriate measures to prevent misuse, loss, authorised access, undesired publication and unlawful modification.
Modifications to this privacy statement
We reserve the right to change this privacy statement from time to time, or to complement it and will post any reviewed versions on our websites. We will in such instances post a distinctive notification on our homepage and indicate when the statement was modified last.
Questions or complaints
If you believe that your details are not appropriately secured or have found indications of misuse, please contact our contact person:
RSB Facility Services B. V. would like to point out the opportunity to file a complaint with the national watchdog, the Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons